There is yet to be an organisation that is immune to workplace conflict. Workplace conflict can occur in numerous ways and for different reasons, having bad effects on both the workforce and the organisation. Knowing how to effectively manage workplace conflict is a vital skill for anyone in management, leadership or supervision role in any setting.
This conflict management training and certification is a highly beneficial continuing professional development course for professionals.
Time: 10 am - 2 pm daily. Training frame is ergonomically friendly to make your training experience wholesome. We make learning easy and impactful.
Classes are scheduled weekly for a new batch all year round. Feel free to communicate with us and we will align you with our scheduled classes.
CAN I TAKE THIS TRAINING ONLINE?
Yes! Available to those unable to attend classroom training is the online self-study training mode and the instructor led online (Zoom) training mode options.
Current strategies for handling conflict in the workplace
- Defining confrontation and conflict in the workplace
- Positives and negatives of conflict
- Identifying where you focus your attention and energy
- Role of managing conflict in the workplace
- Current conflict resolution strategies
- Recognising different styles of conflict
- Recognising your own preferred way of dealing with conflict
- Identifying the impact of different conflict styles
- Personality types
Process for managing conflict
- Crosby’s conflict process
- Reviewing different stages of the conflict process
- Effective communication
- Recognising contributions and potential conflict management strategies to change outcome
Influencing and assertiveness styles
- The wheel of influencing
- Nonverbal elements of influencing
- Dealing with resistance
- Stating wants
- Using consequences
- Suggesting and proposing ideas
- Giving feedback
- Adapting to the situation with integrity
- Company welfare and social responsibilities
N40,000 (Classroom Training)
N35,000 (Online Self-study Training)
N43,000 (Instructor-led Online Training)
Course fee takes care of everything about your registration, training, instructional materials, assessment, certification, (daily lunch for classroom mode of training).
There is no formal entry requirement for this course.
We deliver training nation-wide as we provide varieties of training options regardless of distance and schedule.
Lagos Training Center: 2nd Floor, Suite 315, 117 Shasha Road Road, Beside Mobil Filling Station, Akowonjo, Lagos.
Abuja Training Center: 2nd Floor, Othni Plaza, Nouakchott Street, Wuse Zone 1 by NDE Office, Abuja.
Budget Friendly and Flexible Payment Plan:
We offer you the convenience of paying in installments as you train with us.
We Are Internationally and Locally Accredited:
Absolute HSE Co. Ltd (HSE Training And Certification Institute) is accredited by the World Safety Organisation (Special Consultative Status To The United Nations ECOSOC) in compliance with ISO/IEC 17024:2012 and International Accrediting Commission For Safety and Environmental Education Training (IACSEET). Certificates issued are recognised and accepted world-wide and ranks well amongst other safety certifications.
Excellent, Experienced and Dedicated Course Instructors:
Our instructors fundamentally possess solid educational background, experience and teaching skills (plus continuing professional development) in the area of training they specialise in and are trained life coaches. Our instructors employ the best training method to ensure easy understanding and an enjoyable training session for you.
Guidance and Access To Job/Internship Opportunities:
We will guide you throughout and even after the training to explore this fulfilling career path.