Customer Service Training and Certification in Nigeria
Skilled and certified customer service personnel are indispensable to any organisation. Hence, having the customer service training and certificate irrespective of your educational level or profession is highly gratifying. The skills learnt in the customer service course can also help in your daily interactions with others in your personal life.
Customer service is the provision of assistance/support and advice to customers not only before and during purchase but even after the purchase and use of your product or service to make them have a helpful, quality and enjoyable experience with your brand, business or company.
The effectiveness of customer service and satisfaction largely depends on the company’s employees and their ability to adjust to the different personality of customers whilst reflecting professionalism and good company’s image.
Our customer service and satisfaction training and certificate will help customer service personnel and all employee exude the skills needed to ensure customer satisfaction to bring about brand loyalty or customer retainment, positive review or good word of mouth and trust.
Time: 10 am – 3 pm daily. Training frame is ergonomically friendly to make your training experience wholesome. We make learning easy and impactful.
N35,000 (Classroom Training)
N30,000 (Online Self-study Training)
Course fee takes care of everything about your registration, training, instructional materials, assessment, certification, (daily lunch for classroom mode of training).
- Provision of exceptional customer service that achieves results and gets noticed
- Skills and techniques that routinely deliver positive customer experiences
- Maximizing the value of your customer interactions
- Dealing effectively with difficult customers and turning complaints into opportunities
- Developing a customer-centric culture to achieving greater personal growth and customer satisfaction
- Demonstration of a positive, confident and professional approach with internal and external customers.
Lagos Training Center: 2nd Floor, Suite 315, 117 Shasha Road Road, Beside Mobil Filling Station, Akowonjo, Lagos.
Abuja Training Center: 2nd Floor, Othni Plaza, Nouakchott Street, Wuse Zone 1 by NDE Office, Abuja.
We deliver training nation-wide with varieties of training options regardless of distance and schedule.
Budget Friendly and Flexible Payment Plan:
We offer you the convenience of paying in installments as you train with us. You can spread your payment until your exams.
We Are Internationally and Locally Accredited:
Absolute HSE Co. Ltd (HSE Training And Certification Institute) is accredited by the World Safety Organisation (Special Consultative Status To The United Nations ECOSOC) in compliance with ISO/IEC 17024:2012 and International Accrediting Commission For Safety and Environmental Education Training (IACSEET). Certificates issued are recognised and accepted world-wide and ranks well amongst other safety certifications.
Excellent, Experienced and Highly Qualified Course Instructors:
Our instructors fundamentally possess solid educational background, experience and teaching skills (plus continuing professional development) in the area of training they specialise in and are trained life coaches. Our instructors employ the best training method to ensure easy understanding and an enjoyable training session for you.